Return & Refund Policy
We take pride in delivering pristine editions directly from our press. In the rare event of transit damage or manufacturing defects, here is our transparent return policy.
1Return Terms & Eligibility
Books can only be returned if they are damaged or defective.
This includes printing misprints, missing leaves/pages, binding detachment, or physical damage incurred during parcel shipment.
2Return Period
Books can be returned within 7 days of delivery receipt. Please inspect your parcel upon arrival and reach out to our team within this window.
3Return Process & RMA
To initiate a return, please email or message us on WhatsApp with your order details. We will review your request and issue a Return Merchandise Authorization (RMA) number along with return dispatch instructions.
4Refund Process & Timelines
- Refunds will be processed directly to your original payment method (Bank Account, UPI, or Card).
- Refunds typically take 7-10 business days to reflect in your bank statement after the book is received and verified at our press warehouse.
- Alternatively, customers may opt for an immediate replacement copy dispatched with expedited priority at zero extra charge.
5Documents Required for Return
Copy of Original Bill / Order
Invoice number, WhatsApp receipt, or digital order confirmation.
Photograph / Video of Condition
Clear photo showing the defect, misprint, or transit damage.